Frequently asked questions
Pests in office buildings are a growing problem. They can not only damage property but also pose a health risk to employees and customers. Here are some frequently asked questions about our services:
At E1 Pest Solutions, we provide same-day services for our clients. We understand that pest issues can be a nuisance and need to be resolved quickly. We will advise you on the quickest schedule available to come out to your property.
We offer a range of payment options, including Eftpos, credit cards, AMEX, PAYID, and bank transfer. We aim to make the payment process as convenient as possible for our clients.
The price for our services varies depending on the package, suburb, pest issue, and the size of the house. We provide competitive and fair prices for our clients.
We aim to provide a fair price for our clients, taking into account the scope of work required for each job.
Yes, we provide a warranty for our services. You can find the terms and conditions on our website.
We offer a range of pest control packages, which you can find out more about on our website. If you require more information, you can also enquire via phone or email.
Depending on the level of the pest infestation, multiple treatments might be required. Our team will advise you on whether a follow-up treatment is necessary.
The duration of our services varies depending on the type of service required. Usually, apartment services take around 30 minutes, and house services take around 1-1.5 hours.
At E1 Pest Solutions, we use products that are generally safe for children and pets. However, certain products used in high level pest infested areas may not be entirely safe.
Yes, in most cases, you can still stay at home when we complete the service. However, this depends on the level of pest infestation.
Yes, the weather can affect our services, especially for external treatments. We need around 8 hours with no rain for the pest treatment to be effective. High level winds can also affect the pest treatment.
Yes, depending on the service required, there may be some preparation needed. You can find more information on the preparation section of each package on our website under 'Pest Control Services.'
We recommend waiting 24-48 hours before vacuuming or mopping your floors. However, you should avoid using cleaning products on skirting boards. Only dusting is allowed.
No, we do not recommend cleaning the skirting boards after the service. Dusting is the only cleaning method recommended.
Every 12 months, a termite inspection is required for buildings as a minimum. This is to ensure that any termite issues are identified and resolved before they cause significant damage.
YES, E1 Pest Solutions is a fully licensed pest control company in Sydney. Our license allows us to provide comprehensive pest control services to our clients while adhering to the highest safety and quality standards set by the government.
YES, We are proud to say that we employ highly trained and experienced pest controllers who are equipped with the latest tools and techniques to tackle any pest issue, whether it's big or small. We understand the importance of staying up-to-date with the latest pest control methods and equipment to provide our clients with the best service possible.
YES, E1 Pest Solutions is fully insured to cover any potential damage or liability that may arise during the course of the job. You can rest assured that we are committed to providing our customers with top-quality pest control services that are safe, effective, and affordable.